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By using our website, you agree to the terms and conditions listed below.

Intellectual Property Notice

Unless otherwise noted, all materials, including, without limitation, all images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of our website (collectively "Content") are copyrights, trademarks, trade dress and/or other intellectual properties owned by or licensed to Kelley’s Kookies. Our website as a whole is protected by copyright and trade dress and all worldwide rights, titles and interests in and to such copyright and trade dress are owned by or licensed to Kelley’s Kookies. All Kelley’s Kookies trademarks appearing on our website are registered or common law trademarks owned by or licensed to Kelley’s Kookies. You may download, print and store selected portions of the Content only if you: (1) use these copies only for your own personal, non-commercial use; (2) do not copy or post the Content on any network or website or transmit the Content in any media whatsoever; and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading. Kelley’s Kookies or its licensor reserves all right, title, interest and full intellectual property rights in any Content you download from our website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer, create derivative works from or otherwise use the Content on our website.

Comments

We welcome your comments. However, by sending us any comments, feedback, notes, messages, ideas, suggestions, know-how, concepts, techniques, criticisms, reports or other communications (collectively "Comments"), whether oral or written, you hereby grant to Kelley’s Kookies a non-exclusive, fully paid, royalty free, worldwide, sub licensable, transferable, license to use such Comments, in any medium now known or hereinafter created, for any purpose whatsoever. You acknowledge and agree that you have no expectation of compensation or confidentiality of any nature, and that Kelley’s Kookies has no duties to you, with respect to such Comments.

Product Information

Most products displayed on our website are available at Kelley’s Kookies stores. In some cases, merchandise displayed for sale on our website may not be available at Kelley’s Kookies stores. The prices displayed on our website are quoted in U.S. Dollars and are valid and effective only in the U.S. and for website sales. Store prices may differ.

Inaccuracy Disclaimer

Kelley’s Kookies strives for its website and other materials to be accurate. However, from time to time, there may be information on our website or elsewhere that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Kelley’s Kookies reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order), which may include canceling orders. No advertisement or product listing is a binding offer of sale. No order is final until shipped and Kelley’s Kookies may cancel any order at any time prior to shipping. As the actual colors you see will depend on your monitor, we cannot and do not guarantee that your monitor's display of any color will be accurate.

Terms of Use Changes

We reserve the right, at our discretion, to change these Terms of Use at any time. Please check this page [and the link to this page from our homepage] periodically for changes. Those changes will go into effect on the Effective Date disclosed in the changed Terms of Use. The new Terms of Use will apply to all current and past users of our website and will replace any prior Terms of Use that are inconsistent.

Effective Date:  February 17, 2010


 

Privacy & Security

Kelley’s Kookies take your privacy seriously.  We will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. However, we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

Information We Collect

In order to provide you with exceptional customer service, at times we need to collect some personal information.  Therefore:

If you choose to become a Member, we collect the following information about you: name, address, phone number, email address, username, password, birth date. We also collect the names, addresses, and phone numbers of those persons whom you add to your personal address book as a Member, which is only accessible by using the Member's log-in information. We use the information you supply for the purpose of providing the services you have requested. In addition, Kelley’s Kookies.com may from time-to-time contact you via email or regular mail, unless you opt-out by following the instructions in the "opting out" section of this policy.

If you shop with us via Kelleyskookies.com, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order or otherwise described in this privacy policy. The email address you provide is used for internal purposes, such as confirming and tracking your order or otherwise as described in this privacy policy. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Kelleyskookies.com news or to send you our latest catalog. Additionally, gift recipients may, from time to time, receive our latest catalog as well as offers from us regarding new products and services that we think may be of interest to them.

Opting Out

If you would like to opt out of receiving mailings from Kelley’s Kookies or our third parties, please follow the instructions listed below. Additionally, gift recipients may, from time to time, receive our latest catalog as well as offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing related mailings from us

If you would rather not receive marketing emails or mail order catalogs from us, please opt out by emailing customerservice@kelleyskookies.com with your name, address, phone number, email address. 

Contest and Promotional Rules and Regulations

Kelley's Kookies will have contest and promotions.  Kelley's Kookies reserves the right to cancel any promotion or contest at anytime without notice.  Please see http://www.kelleyskookies.com/rules for further details.

Use of Cookies

In addition, Kelley's Kookies or third parties may place cookies in your browser for targeted advertising purposes. These may be used to track your IP address, website activity, and may include other cookie identifiers. This data may be used by third parties to show you targeted advertising on other websites based on your activity. You can learn more about opting out of targeted advertising by visiting www.aboutads.info and networkadvertising.org/choices.